Monday, March 22, 2010

Lost Bookmarks

During normal usage of Firefox, you may discover that Firefox has apparently lost your bookmarks. In most cases, the bookmarks are not lost. This article discusses the main ways in which it can appear that your bookmarks are missing and explains how you can recover them.
  • If you can add, delete, and edit your bookmarks but the changes are lost when you restart Firefox, see Bookmarks not saved.
To recover bookmarks that were previously saved but are now missing, you should try each solution in the order in which it is listed in this article.

Table Of Contents

Bookmarks missing after upgrading to Firefox 3.6

An old version of the Torbutton extension is known to cause bookmarks to go missing after updating to Firefox 3.6. You will need to update the Torbutton extension to the latest version.
  1. On the menu bar, click on the Tools menu and select Add-ons. The Add-ons window will appear.
  2. In the Add-ons window, select the Extensions panel.
  3. Select the Torbutton extension.
  4. Click the Find Updates button. When the updated version is found, the Updates panel of the Add-ons window will be selected.
  5. Click Install Updates. The new version will download.
  6. When prompted, click Restart Firefox to finish updating the extension.
After Firefox restarts, you should be able to restore your bookmarks. See Restoring bookmark backups below.

Firefox missing some bookmarks after upgrading from Firefox 1 or 2

See Firefox 3 upgrade switches bookmarks and other settings to older version.

Unable to find your bookmarks after importing them

If you have imported your bookmarks from another browser, they appear in the Bookmarks menu in a specific folder. To find your imported bookmarks, do the following:
  1. At the top of the Firefox window, select the Bookmarks menu. A list of your bookmarks appears.
  2. Depending on the type of browser from which you imported, your bookmarks appear in a specially named folder in the Bookmarks list.
    • Internet Explorer. Folder name is From Internet Explorer.
    • Opera. Folder name is From Opera.
    • Bookmarks imported from other browsers follow a similar pattern.
  3. If your source bookmarks were stored in a hierarchy of folders, the folder structure is preserved inside the specially named folder.
  4. If desired, you can move your imported bookmarks to other folders. For more information, see Bookmarks.

Default set of bookmarks is shown in Bookmarks folder

Your bookmarks are associated with the profile that you are using. For most Firefox users, the only profile used is the default one. There may be instances when Firefox creates for you a new profile. When this new profile is activated, it contains the default set of bookmarks, which may give you the impression that you have lost your personal bookmarks. This troubleshooting sequence helps you to identify if a new profile has been created and how to recover your bookmarks from the previous one.

Determining if Firefox has created a new profile

  1. Go to the Firefox profile folder.
    • For Firefox profile locations, see the Profiles article.
  2. If there is only one profile folder, then skip to the next set of steps.
    Note: Each profile folder is named something like the following:
    xxxxxxxx.
    where xxxxxxxx represents a random string of 8 characters and corresponds to the name of the profile. For example, the folder containing the default profile is named xxxxxxxx.default.
  3. If you have multiple profile folders in this location, then you have multiple profiles. If you have more than one profile folder, then it is likely that Firefox has made you a new profile. In this case, you must instruct Firefox to use the profile containing your saved bookmarks, by opening the Firefox Profile Manager and choosing the right profile. See the Managing profiles article for details.

Restoring bookmark backups

If Firefox is closed unexpectedly due to a crash, a loss of power, or other unexpected event, the file where your bookmarks are stored can become corrupted, and your bookmarks may be unavailable in Firefox. If you lost your bookmarks within the last five days, you can restore them from the set of backups that Firefox maintains.
  1. From the menu bar, click the Bookmarks menu and choose Organize Bookmarks… to open the Library window.
  2. Before proceeding, you should make a backup of your current bookmarks.
    1. From the toolbar on the Library window, select Import and Backup and choose Backup…
    2. Firefox will ask you to save the bookmark backup to a folder on your hard drive. Choose a location that you will remember.
    3. Your current bookmarks have been backed up to the file you selected.
  3. From the toolbar on the Library window, select Import and Backup to open the Import and Backup menu, and pick Restore… to see a list of available bookmark backups organized by date.
  4. To restore one of the listed backups, select it from the Restore… menu. Choose the newest bookmark backup that was created before the bookmarks were lost. You will lose all changes to your bookmarks that occurred after the date you select.
    • Note: To restore a backup that you saved manually, select Choose File… from the Restore menu instead of selecting an automatic backup
  5. A confirmation window will appear asking you to confirm replacing your bookmarks with the backup. To replace the bookmarks, press OK. To go back, press Cancel.
    You cannot undo this unless you saved a backup file as instructed above.
  6. Your bookmarks have been restored to the date you selected. If your bookmarks do not show up after completing the restore process, repeat the above steps to restore an earlier backup.

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